Returns & Exchanges
At Chomps, we stand behind the quality of our meat sticks and want you to be completely satisfied with your snacks. If your order doesn't meet your expectations, our team is here to make it right with a hassle-free return or replacement process.
Submit a Request
Contact our customer support team within 30 days of your delivery date with your order number and the reason for your return.
Provide Proof of Issue
For items damaged during shipping or quality concerns, please include clear photos of the product and packaging to help us improve our service.
Receive Authorization
Once reviewed, we will provide a return authorization number or confirm your eligibility for a direct replacement or refund.
Processing and Refund
After approval, we will issue a credit to your original payment method within 5-7 business days, or ship out your replacement snacks immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing